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Complete List of K-Force Services

Remote Support

Our K-Force technicians can repair your PC remotely, over a broadband connection, to make software and operating repairs, or just help get you going again...while you watch! No more disconnecting and hauling your PC to the repair shop. Just $29 per incident. If we can't fix it remotely, we'll credit the $29 toward an In-Store or an Onsite repair.

In-Store Support

Bring your PC in for software and/or hardware repairs, upgrades, or any of our other great K-Force support services. Check our pricing below or call us and talk to a live K-Force prefessional for consultation and pricing.

Onsite Support

Our trained K-Force technicials will come to your location to install software, upgrade PCs, install and configure new PCs, install, configure and secure wired or wireless networks, or provide a whole list of other professional IT support services. We even offer short or long term service contracts for those who need ongoing prefessional PC or network support.

Here is a complete list of our K-Force Services

Networking
Set-Up & Security
Repair & Upgrade
Data Backup & Recovery
Consulting & Support Services
Terms & Conditions


 

Networking

    In-Home Consultation - $49

  • Let us help you decide how to best network your devices. We'll visit you home or office and explain the benefits of networking your existing hardware devices, recommend products necessary to complete your networking project and provide you with a written consultation detailing our observations and recommendations.
  • Wireless/Wired Installation and Setup - $119

  • Share an Internet connection, files and printers between PC's. Price includes onsite installation of wireless networking hardware and configuration of up to 4 existing devices. Necessary hardware and software purchased separately. PC's must have Windows XP or newer or Mac OS10 or newer operating system installed. Price does not include labor to route network wiring, if required. Installation of each additional hardware devices - $30 each.
  • Wireless Security Setup - $39

  • Enable wireless encryption on up to 4 existing, currently networked devices. Provide estimate for additional security services, if necessary.
  • Add A Device To An Existing Network - $39

  • Setup and configure one device to an existing wired or wireless network. Devices include one PC, access point, printer, printer server, range extender, TiVo, Xbox 360, Wii or similar gaming device, etc.
  • Troubleshooting and Repair - $49

  • Let us help you decide how to best network your devices. We'll visit you home or office and explain the benefits of networking your existing hardware devices, recommend products necessary to complete your networking project and provide you with a written consultation detailing our observations and recommendations.

 

Setup and Security

    Virus/Spyware/Malware Removal - $99 On Site/$69 In-Store

  • Complete removal of all malicious software on 1 PC. Installation of free anti-virus / anti-spam software included, if required.
  • New PC Setup & Configuration - $99 On Site/$69 In-Store

  • Setup and configuration of one brand new PC. Optimization of resources, personalization, installation of operating system updates, configuration for Internet connectivity, free anti-virus and anti-spam software and up to two additional software applications. All critical updates installed. Does not include any software or hardware other than the free anti-virus/anti-spam software mentioned above.
  • Advanced Security Service - $129 On Site/$69 In-Store

  • Personalize one PC to fit your needs. Remove unnecessary software "clutter". Install critical updates. Install security and privacy software to ward off viruses and spyware. Create a restore CD.
  • Single Title Software Installation - $39 On Site/$19 In-Store

  • Tax preparation software, productivity software, system utility software, hobby software, etc. Price includes installation of 1 software title. Customer must have proof of software ownership. Does not include installation or updates to operating system.
  • Software Suite Installation - $99 On Site/$69 In-Store

  • Installation of 1 software suite (Microsoft Office, Norton Internet Security, etc.). Includes installation and configuration of software along with all critical updates for that software suite. Customer must have proof of software ownership. Software not included.
  • Operating System Installation/Upgrade - $129 On Site/$69 In-Store

  • Installation or upgrade of Windows operating system. Customer must have proof of software ownership. Includes hard drive reformat, if required. Does not include operating system software. Saved data and other third party software installation not included.
  • Online Gaming Setup - $99

  • On site installation and configuration of a gaming console or PC for online gaming, with wired or wireless access. Does not include networking to other consoles or PC's.
  • Electronic Device Set-up and Training - $49 On Site/$29 In-Store

  • Need help connecting an MP3 player, printer, digital camera or other digital device to your PC? We will guide you through the installation over the phone or online and help you configure your device settings properly.
  • Hard Drive Clean Erase - $79 On Site/$59 In-Store

  • Sell or donate your old PC with confidence. We will erase all confidential information from your hard drive before you give it to someone else.

 

Repair and Upgrade

    Remote PC Diagnostics and Repair - $29 By Phone

  • Remote PC software and operating system diagnostics and repair. Performed over your broadband connection. No disconnecting your PC and hauling it to the shop. Per incident charge. If we can’t resolve your issue remotely, we will credit the $29 toward an In-Store or On-Site repair.
  • PC Pick-up & Delivery Seervice - $49 On Site

  • PC pick-up and delivery service for one PC to be serviced by our K-Force technicians. Performed during normal Kingdom business hours. Call for details.
  • Hardware Card Installation - $39 On Site/$19 In-Store

  • Sound card, network card, internal modem, video card, additional memory, etc. Includes installation of latest software drivers. PC operating system must be Windows XP or newer. Installation service only. Hardware purchased separately.
  • Hard Drive Installation - $39 On Site/$19 In-Store

  • Installation of 1 internal or external hard drive with bundled software. Hard drive purchased separately.
  • Peripheral Installation - $39 On Site/$19 In-Store

  • Installation of peripheral and bundled software that connects to PC through external USB, Firewire, etc. interface. Price is per peripheral device.
  • Basic PC Diagnostic - $79 On Site/$49 In-Store

  • System troubleshooting on 1 PC to identify any issues that may be creating system problems. Includes written report advising you on the best course of action for you to take to get your PC back to optimum performance.
  • Advanced PC Diagnostic and Repair - $149 On Site/$99 In-Store

  • Includes services of our "PC Diagnostic" service plus repair of any operating system issues, removal of viruses and spyware, install critical updates, install freeware security and anti-virus software, provide extimate of recommended hardware repairs and upgrades, if needed.

 

Data Backup and Recovery

    Data Backup / Migration - $99 On Site/$69 In-Store

  • Transfer or backup up to 10 GB of data or files from one PC to another, to an external storage device, DVD or to a CD.
  • Restore CD Creation - $29

  • Let us create a CD to restore your Windows XP PC, in the event of system problems.
  • Data Recovery - $229

  • Recover accidentally deleted or formatted data from a working hard drive. Transfer files from source onto a CD or external hard drive. Hardware not included.

 

K-Force IT Consulting & Support Services

    Technology Pre-purchase Advice

  • Avoid costly technology buying mistakes. Get help from a technology professional before spending money on new technology. Give us your specifications and we will provide comparative information on the technology product options. PCs, digital accessories, gaming devices, HDTVs, etc. Receive a written product comparison and recommendation.
  • K-Force IT Consulting and Support Services

  • Fearlessly take full advantage of all the technology tools available today to grow and operate your business at top efficiency. Allow us to be your technology department. Wired/wireless networking setup, troubleshooting and maintenance. Hardware and software installation, maintenance, troubleshooting and support. Employee training. Call us with your needs and we will provide a written proposal and quote.

 


Terms & Conditions of Service

    Trip charges below apply to and are in addition to total listed "Onsite" pricing.

  • Within 25 miles of our Fulton offices - $45.00
  • 26 to 50 miles from our Fulton offices - $75.00
  • Beyond 50 miles from our Fulton offices - Call for Quote
  • It is understood and agreed upon by the client that all services performed are subject to the K-Force Terms and Conditions. Copy of Terms and Conditions available upon request.

    The customer is responsible for providing a licensed copy of any software required to conduct repairs, such as Windows or other software programs, not including device drivers.

    Parts are covered by the manufacturer's warranty, normally 1-5 years. Labor performed by K-Force technicians is covered for 30 days from the date of service. Questions about specific warranties should be addressed to the Kingdom business office at 1-877-556-1233. Questions and comments about our services and policies are welcome and appreciated.

© 2010 Kingdom Telephone Company & Kingdom Technology Solutions  | Call Us:  Auxvasse: 800-487-4811 -  Fulton: 877-556-1233